How to -
About us & FAQ

Who We Are?

We are international tour company.

BigTour brand works under "BigTour Tickets" Ltd. as online tour agent. Our company licensed by EU Tourism Authority. License number: T-2021-16

We are happy to provide best service for travellers

How to Pay?

You can pay by credit/debit cards, PayPal.
We accept VISA, MasterCard, AMEX, JCB. Card Payment Processor are 2C2P company  trusted leading payment services providers in Southeast Asia. For Your safety 3D Secure authentication required.

PayPal payment is also available

For excursion tours from Krabi we provide cash payment option, payment must be done before tour departure

How to Get Voucher, e-Ticket?

After payment we will send you the Tour Voucher to your designated email address.

You must present the Voucher to the staff (or driver) before going on the Tour.

Exact departure time will be provided on vouchers.

Present it (from your smartphone or print) to driver at the pickup time.

How to Amend or Cancel?

Amendment for the Tours is Free of Charge if we will receive request no later than 24 hours before the date of travel.

The places for the tours for changed date – is subject to availability only.

In the case of Cancellation, we will charge Credit Card processing fee + 150 thb for person and will refund the rest of money to your Credit Card (It takes 7-30 days, depends of bank and country).

All inquiry about Amendment or Cancellation please send to our email: Please do not forget to send us your Booking (Voucher) number.

Siam Star Andaman Tour Ltd.
TAT License number: 34/00904
Registration number: 0815555000769
241/2 MU 2 Ao Nang
Krabi, Thailand
7/24h Emergency support
© Copyright Siam Star Andaman Tour 2012-2020. All Rights Reserved